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You'd think writing a business letter would be pretty much the same globally. Au contraire!

letter-writing

The differences between UK and US are quite significant.

Initially the UK and US are divided with the return address: in the UK it goes on the right, whereas in the US it can either go on the left or the right.

The recipient's address is left-aligned in both countries (phew, we agree on something!)

Date swiftly follows; the UK date would read: 25th December 2009 on the right or left of the page, and the US: December 25, 2009 always...

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  Every day we write to a broad audience and while it's fine in a fictional piece of work to be gender-specific, in our business communications we often have to be more general. And, using the combination "him/her" is cumbersome.

It is so important these days to remain gender neutral, especially when compiling manuals, office policies and procedures, and employee handbooks. Using 'sexist language' can be a costly mistake - even resulting in missing out on a job a sexist tem is spotted in a resume/CV.

Traditionally we've used third-person masculine pronouns (he, him, his, himself). Many 'jobs for the boys' had the suffix '-man' (fireman, chairman, foreman), while women were indicated by...

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